Customer may not always be RIGHT; but his act of dissatisfaction means an opportunity to IMPROVE the SERVICE.
Success remains a fantasy if actions are restricted to dreams.
Opportunities are unlocked by people wise enough to accept that problem exists.
If an opportunity seems too tempting to resist then
STOP. EXAMINE. DECIDE.
Remember BAITS are a delicious trap!
Some doors may remain locked until you decide to KNOCK.
No challenge is invincible for the determined.